Even after authorization is submitted to the payer, Olive keeps working to make sure she catches any changes that may occur through the procedure date, preventing costly write-offs.
Olive keeps track of every referral through the procedure date; if she sees a change that could cause a denial, immediately alerts your staff for a resolution giving your team confidence that approvals are still approved at procedure time.
10% of approved PAs had potentially disqualifying changes prior to the procedure date.
50% of these changes would have led to a write-off if not flagged for review by Olive.
“I was so excited to see these changes being caught, super slick, this is going to be amazing.”
— Prior authorization specialist